Phoenix Recovery Group provides customized accounts receivable management services designed to meet the specific needs of each client. With a team of dedicated client representatives and proven collection methodologies, Phoenix Recovery Group consistently exceeds industry recovery averages. Services are contingency-based with no up-front costs — if Phoenix Recovery Group does not collect, you do not pay.
Phoenix Recovery Group offers Business to Business (B2B) collections for commercial accounts using innovative strategies that drive exceptional results. The company's B2B collection specialists are certified through the IACC's Certified Commercial Collector Program and are experienced in collecting from corporations, LLCs, LLPs, sole proprietors, partnerships, and guarantors. Phoenix Recovery Group leverages its expertise in commercial accounts receivable to deliver higher recovery rates than companies using generic, non-tailored approaches.
Phoenix Recovery Group's Property Management Debt Recovery service delivers expert accounts receivable management for property management and commercial real estate companies. Collections specialists are highly trained in residential contracts and leases and can effectively recover outstanding rent, late fees, early lease termination charges, concessions, reletting fees, cleaning expenses, eviction costs, damages, unpaid utilities, and recoverable legal fees. Phoenix Recovery Group is FCRA compliant and reports delinquent accounts to major credit bureaus including Experian, TransUnion, and Equifax.
In addition to B2B and property management collections, Phoenix Recovery Group provides specialized AR solutions for towing companies, utility providers, membership fee organizations, trucking and logistics companies, staffing agencies, venture-backed businesses, banks, and credit unions. Each solution is tailored to the unique recovery requirements of the industry served.
No. Phoenix Recovery Group operates on a contingency fee basis. If the company does not collect on your accounts, you do not pay. This model aligns Phoenix Recovery Group's incentives directly with your recovery outcomes and eliminates financial risk for clients seeking accounts receivable management services.
Yes. Phoenix Recovery Group reports delinquent consumer accounts to Experian, TransUnion, and Equifax. For commercial accounts, the company reports to Experian Business and Dun & Bradstreet. Credit bureau reporting is a powerful tool for recovering outstanding balances and Phoenix Recovery Group is fully equipped and compliant to utilize this capability on behalf of its clients.
Phoenix Recovery Group uses sophisticated, industry-leading technology to maximize collection effectiveness. Key technology features include cloud-based dialer solutions, an Interactive Voice Response (IVR) system, email collection communications, portfolio batching and scoring, online client access, a state-of-deposit tracker, hardship deferment capabilities, PCI compliance, and e-signature capabilities. These tools enable Phoenix Recovery Group to operate efficiently and securely on behalf of every client.
Yes. Phoenix Recovery Group provides clients with a robust online client portal that offers 24/7 web access to account reports, activity logs, file uploads, and online payments. Dedicated client service representatives are available to assist with any questions about the portal or your accounts.
Yes. Phoenix Recovery Group's collection agents are certified by the American Collectors Association and the International Association of Commercial Collectors (IACC). The company continuously evaluates every step of the client experience and every liquidation outcome to ensure the highest standards of professionalism and performance are maintained in every engagement.
Phoenix Recovery Group delivers tailored, compliant, and results-driven accounts receivable management services to businesses across the United States. With no up-front costs, certified collectors, credit bureau reporting, advanced technology, and a dedicated client portal, Phoenix Recovery Group is the preferred AR management partner for property management companies, commercial businesses, and other organizations seeking to recover outstanding balances effectively. Contact Phoenix Recovery Group at (800) 810-7623 or visit 1045 Cheever Blvd. Suite 200, San Antonio, TX 78217 to learn more.